Magellan Health

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About Magellan in Louisiana

Confidentiality/Privacy Policy

Everyone has the right to have personal information kept private. Magellan works hard to protect your privacy. We only release private information with written consent, except in certain limited circumstances. Federal and state laws may allow or require us to give out your information without your consent. We only do this in certain situations. Examples are cases of child abuse, if you are threatening to harm yourself or others, or when Magellan receives a valid subpoena.

Magellan also has its own policies and procedures to protect your privacy. These policies guide Magellan staff, providers and visitors on how to keep information private. By signing an Authorization to Use or Disclose Protected Health Information Form, you permit us to disclose your personal information. If you have a guardian or someone selected by the court, they can sign the form for you. We can only give your information to you or the designated person.

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Recovery & Resiliency

e-Courses

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Contact Info

Regular Business Hours: 8 a.m. - 5 p.m. CT
After Hours: 5 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free:  1-800-424-4489 

TTY: 1-800-424-4416

Email: LouisianaInfo@MagellanHealth.com

For Magellan Providers
Email Us or Call 1-800-424-4489