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About Magellan of Louisiana

Permanent Supportive Housing

The Louisiana Permanent Supportive Housing (PSH) model combines deeply affordable rental housing with voluntary, flexible and individualized community-based services to assist people with the most severe and complex disabilities to live successfully in the community.

Louisiana has set out with the goal to create a comprehensive PSH system that helps the State achieve several important policy objectives, including:

  • Address chronic homelessness
  • Reduce the unnecessary institutionalization of people with serious disabilities in nursing homes and other high-cost restrictive settings
  • Improve access to developmental, behavioral and physical supports through the collaborative implementation of evidence-based models of housing and services

Magellan Health System’s Role in PSH

Magellan Health System’s contract with the LA-Department of Health & Hospitals was amended (effective October 9, 2013) to include the administration of the PSH program in the Gulf Opportunity (GO) Zone.

The goal for Magellan is to:

Enable the program to become a sustainably funded program by leveraging Medicaid reimbursement for the supportive services and streamlining the housing and supports processing.

Our role in this program will be to take in and screen the PSH applications to ensure applicants qualify for and meet the eligibility requirements of the state’s PSH program.

Permanent Supportive Housing Eligibility is based on a household with the following criteria:

  1. A person who has a significant, long term disability;
  2. Is receiving services from the Department of Health and Hospitals or one of its agencies;
  3. Is in need of housing supports offered by the PSH Program; and
  4. Meets low-income requirements.

The Magellan PSH team works with various state agencies, disability groups and organizations to identify people who qualify and benefit from this program and its services.  We are assisting the PSH services providers to provide services to participants through review and care management.  Additionally, we are providing tenant services management to assist the landlords in understanding the unique needs of this population.

Magellan accepts PSH applications and is the first step in the application process.  Applications are accepted when the waiting lists for the parish are open.

Have questions about PSH?  Please contact our Permanent Supportive Housing Team:

  • Monday through Friday, 8 AM till 5 PM (Central Time)
  • Toll-free at 1-800-424-4461

Obtaining Prior and Continuing Authorizations for Community Based Services

In Coordination with Permanent Supportive Housing

Additional Resources

For more information on Louisiana’s vision for Permanent Supportive Housing, visit The Louisiana Housing Corporation.

HUD’s alternate Section 8 options:


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Recovery & Resiliency


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Contact Info

Regular Business Hours: 8 a.m. - 6 p.m. CT
After Hours: 6 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free: 1-800-424-4399
TTY: 1-800-424-4416
Fraud & Abuse: 1-800-488-2917

For Magellan Providers
Email Us or Call 1-800-424-4399