Recovery & Resiliency
Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.
This means that you can be cared for in a hospital.
This means that you can be cared for by a medical doctor who is trained to treat behavioral health problems and can make sure you are getting the right care, including medicines if needed.
This means you can get help right away if you are having a severe mental health problem or a crisis.
You may get help at:
The crisis counselor will help you get the care you need and then work with you, your family and your provider.
This means you can talk to a behavioral health counselor about your problems. These counselors are licensed by the State of Louisiana and can be:
This means that youth under 21 years old can live in a place where they can get treatment.
This means that youth can live in a home-like setting with a small group of other youth to learn how to help them feel better, find new friends, and do better at home, school, and work.
NOTE: Youth in PRTF and TGH settings can receive CSoC under very specific circumstances, for a very brief period of time.
This means that people with mental illness can get counseling in their home, work or school when coordinating through the WAA (Wraparound Agency). This kind of counseling involves:
This means that people can get help coordinated through the WAA (Wraparound Agency) to feel healthy and more comfortable with other people. This counseling can include family members and other helpers. It can include:
This means you can get counseling and treatment to help stop using alcohol or drugs including treatment in a residential facility.
Your doctor, psychiatrist, medical psychologist, or advanced practiced nurse will write a prescription for you if you need medication. If you have questions about your medication, ask the person who is prescribing your medications. You may also call your prescription drug plan.
Medicaid members should call 1-800-437-9101 or their Bayou Health plan for prescription drug coverage information.
This means that you can get a face-to-face meeting to discuss current treatment of you and your family member. This is a standard, not optional, part of CSoC that includes wraparound support as well as specialized services. The face-to-face meeting generally includes:
This means that youth can get support provided by other trained youth who have had similar problems.
This means families can get training from other families with similar experiences to help them learn new skills to help manage their children’s behaviors and symptoms. The goal is a safe, healthy home for children and youth.
This means that youth can learn the skills needed to do well living on their own.
This means that youth can get direct care provided in their homes or community. This gives relief to families of children with a serious behavioral health issues.
This means that youth and their families can get crisis help when there is a severe behavioral health problem. The service can help avoid putting the youth in a hospital or other facility.
Regular Business Hours: 8 a.m. - 5 p.m. CT
After Hours: 5 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification
For Magellan Members
For Magellan Providers
Email Us or Call 1-800-424-4489