Magellan's National Provider Handbook and the Handbook Supplements outline the policies and procedures with which providers are required to comply when serving members whose care is managed by Magellan and/or its affiliated companies.
Magellan National Provider Handbook (PDF)
Magellan National Provider Handbook Appendices
Organizational Provider Handbook Supplement (PDF)
Louisiana Behavioral Health Partnership Handbook Supplement (PDF)
Refer to the LBHP Provider Quick Reference Guide (PDF) for basic information for working with Magellan and serving members, including website addresses, claims information, phone numbers and more.
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Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.
Learn about promoting choice, direction and control for those with serious mental illnesses.
Regular Business Hours: 8 a.m. - 6 p.m. CT
After Hours: 6 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification
For Magellan Members
Toll-free: 1-800-424-4399
TTY: 1-800-424-4416
Fraud & Abuse: 1-800-488-2917
Email: LouisianaInfo@MagellanHealth.com
For Magellan Providers
Email Us or Call the Provider Service Line 1-800-424-4396