Magellan Health

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For Providers

Providing Care

This page provides information to assist you in providing services to Magellan members in Louisiana.

Online Training

Magellan offers a variety of online trainings to our providers, including e-courses focusing on recovery and resiliency and step-by-step user guides to help you complete various administrative online tasks, as well as demos of our online tools to help you navigate Magellan's web-based applications.

Cultural Competency

At Magellan, we work to support culturally competent care -- our goal is to collaborate with providers for member care that recognizes the diverse backgrounds of the individuals and families we serve. Our strategies acknowledge and respect the behavior, ideas, attitudes, values, beliefs and language of an individual or group of people.

Below is a link to some of our corporate resources outlining how we incorporate cultural competence into our care and services. On this page you'll find a comprehensive resource kit, an introduction to our treatment philosophy and information sheets on the topic.

Cultural Competency Resource Kit

 

Note that providers are required to complete three hours of Cultural Competency Training annually. The following four modules of Cultural Competency Training must be completed to get three hours of credit. 

Please note that these training courses are available as online courses for providers; however, providers are allowed to participate in trainings related to Cultural Competency via another entity.  If trainings are completed via another entity, proof of completion must be kept on file and submitted upon request.

For more information regarding Provider Training Requirements click here.


 

 

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Recovery & Resiliency

e-Courses

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Contact Info

Regular Business Hours: 8 a.m. - 5 p.m. CT
After Hours: 5 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free:  1-800-424-4489 

TTY: 1-800-424-4416

Email: LouisianaInfo@MagellanHealth.com

For Magellan Providers
Email Us or Call 1-800-424-4489