Magellan Health


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Quick Tips & References

Provider Relations Liaison (PRL)

As a network provider, it's important for you to have a point of contact within the Magellan system.  Our team of Provider Relations Liaisons (PRLs) is here to help you navigate the evolving managed care environment.

Your PRL is your subject-matter expert on issues related but not limited to service delivery, access to services, and claims resolution.  Please see this person as your first point-of-contact for questions and assistance related to the services you provide to our members.

Directory by PRL

(Updated 6/2/2017)

Jay Ganesan, PRL

Sharonda Gray, PRL

Linda Reddix, PRL

If you are unable to reach your assigned PRL, please call -

Member Services -

And ask to speak to a PRL  
We have our PRL Team available daily to answer questions

 PRL Supervision

Gail Fowler
Network Development Administrator



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Recovery & Resiliency


Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.