Magellan Health

Languages

Choose your language:

Quick Tips & References

Provider Relations Liaison (PRL)

As a network provider, it's important for you to have a point of contact within the Magellan system.  Our team of Provider Relations Liaisons (PRLs) is here to help you navigate the evolving managed care environment.

Your PRL is your subject-matter expert on issues related but not limited to service delivery, access to services, and claims resolution.  Please see this person as your first point-of-contact for questions and assistance related to the services you provide to our members.

Directory by PRL

(Updated 1/12/2016)

Patricia Burns, PRL
PLBurns@magellanhealth.com
225-367-3192

  • Hospitals (including Free-Standing Psychiatric) and Group Practices
  • Federally Qualified Health Clinics (FQHCs)
  • Rural Health Clinics (RHCs)
  • School-Based Health Clinics

 

Jay Ganesan, PRL
SJGanesan@magellanhealth.com
225-367-3194

  • Coordinated System of Care (CSoC) Supports and Services
  • Behavioral Health Clinics (Including Legacy MHRs)
  • DHH Local Governing Entity (LGE) Clinics

 

Linda Reddix, PRL
LMReddix@magellanhealth.com
225-367-3100

  • Hospitals (including Free-Standing Psychiatric) and Group Practices
  • Independent Practitioners (including MDs, PhDs, and other licensed practitioners)

 

If you are unable to reach your assigned PRL, please call -

Member Services -
       1-800-424-4489,
      

And ask to speak to a PRL  
We have our PRL Team available daily to answer questions

 

PRL Supervision

Gail Fowler
Network Development Administrator
IGFowler@magellanhealth.com
314-387-5827

 

 

Return to Top

Recovery & Resiliency

e-Courses

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Contact Info

Regular Business Hours: 8 a.m. - 5 p.m. CT
After Hours: 5 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free:  1-800-424-4489 

TTY: 1-800-424-4416

Email: LouisianaInfo@MagellanHealth.com

For Magellan Providers
Email Us or Call 1-800-424-4489