Magellan Health Services

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Welcome to the Magellan website.  This site is for Magellan members in Louisiana, their families and friends, and providers.  We serve thousands of members across the state. 

SafeLink Cell Phone & Minutes Program for Eligible Louisiana Medicaid Members

Now you can get additional health care support through your mobile phone!  Don’t have a mobile phone?  Click here to find out if you are eligible for a free phone through an exciting new program that Magellan in Louisiana is introducing through a partnership with SafeLink technologies.

Governance Board

Established by Magellan to offer community stakeholders a true voice and shared decision-making authority in shaping the vision, strategy, planning, decision-making and oversight of the statewide Louisiana program. 

Learn more about the Louisiana Governance Board.


Provider Training and Events

We have designed trainings and events to offer providers assistance and guidance on relevant topics such as authorization requirements, claims submission, website tools,  the Clinical Advisor system, certification, and more.

Learn more about the Louisiana Behavioral Health Partnership.

Join our team!
Sign up for our email list (see Spotlight On section)

For Members

Provider Search

Provider Search


Getting Care

Getting Care

It is important for you to know what your behavioral health benefits are and how to use them. Learn about these services here.

Your Rights & Responsibilities

Prepare for Your Appointment

Member Handbook

Member Handbook

We encourage you to make the best use of your Magellan plan. Your member handbook includes details about what is included in your benefits. It also tells you how we can help you.

For Providers

Providing Care

Providing Care

Click below for information designed to assist you in your treatment of Magellan members in Louisiana:

Getting Paid

Getting Paid

Check Claims (sign in required)

Submit Claims (sign in required)

Provider Manual

Claim Submission Options for Louisiana Providers

Training

Training

Magellan offers a variety of resources to our providers, including training events, e-courses, demos of our online tools, and more

Provider Training and Events

Louisiana Achieve Training

Online Training

Resiliency & Recovery E-Learning Center

Welcome

Upcoming Events/Training

For All Stakeholders

Magellan in Louisiana Announces!
Request for Proposals

Psychiatric Residential Treatment Facility

Therapeutic Group Home

Therapeutic Foster Care

All proposals must be submitted to Magellan by May 3, 2013

 

Magellan in Louisiana recently hosted Community Forums Across the State

Through the months of February and March, Magellan hosted community forums across the state to present the past year's key developments in system transformation and to discuss how we plan to make a difference in 2013.  To all who attended one of our forums,"Thank You" for coming out and sharing your input and experiences.

Click here to see the presentation slides.

 

Understanding the Dynamics of Poverty* (workshop)

Click here for information on this workshop hosted by Hope Ministries of Baton Rouge.

* This information is provided as a community courtesy only, and is not a Magellan affiliated event.

For Providers

March 2013 issue of Partnership Provider News now available!

 

'All Providers' Weekly Call Schedule

For specific problem resolution, providers are encouraged to call our Network Provider Line at 1-800-424-4399.

 

Provider Training Dates Announced



Recovery & Resiliency

Magellan Behavioral Health, Systems Transformation Division, Recovery and Resiliency team in Louisiana is excited to announce the release of the application packet for the 2013 Magellan Seed Grant Program.   

All completed applications are due by April 12, 2013 by 6:00PM and are to be submitted via Email.   Further requirements are included within the application packet.

Click here for more information on the Seed Grant Program application.

 

These free courses show how to give people the power to meet their behavioral health goals. They were developed by Magellan and other national behavioral health experts.

Family Members

Information for parents and family members of service recipients. Read More...

Quick Links

Video: LBHP Community & Provider Forums

Get Involved

Volunteer activities coming soon.

Spotlight On

Coping with Recent Tragedies

Given recent tragedies at the Boston Marathon and in West, Texas, Magellan has established a hotline for those feeling anxious or trying to cope: 1-800-327-7451. Please also take a look at the documents below for some tips to manage any anxiety or fear you feel as a result of these incidents.
• Trauma in the community
• Reducing anxiety in times of crisis

 

MY LIFE events for Shreveport and Baton Rouge during the months of March & April!

Meet Magellan Behavioral Health in LA CEO Craig Coenson

 

Click below to join our email list!

I'm a behavioral health consumer or interested community member

I'm a behavioral health provider

Email archive

Your Thoughts Matter

Feedback

Share your opinions and feedback about Magellan of Louisiana.

Contact Us

Recovery & Resiliency

e-Courses

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Promoting Choice

Learn about promoting choice, direction and control for those with serious mental illnesses.

Contact Info

Regular Business Hours: 8 a.m. - 6 p.m. CT
After Hours: 6 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free: 1-800-424-4399
TTY: 1-800-424-4416
Fraud & Abuse: 1-800-488-2917
Email: LouisianaInfo@MagellanHealth.com

For Magellan Providers
Email Us or Call the Provider Service Line 1-800-424-4396